{"id":13,"date":"2026-03-27T10:39:12","date_gmt":"2026-03-27T10:39:12","guid":{"rendered":"https:\/\/jmlubricants.com\/?page_id=13"},"modified":"2026-03-27T10:44:58","modified_gmt":"2026-03-27T10:44:58","slug":"refund-returns","status":"publish","type":"page","link":"https:\/\/jmlubricants.com\/index.php\/refund-returns\/","title":{"rendered":"Refund and Returns Policy"},"content":{"rendered":"

[vc_row][vc_column][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”]<\/p>\n

At JM Lubricants<\/strong>, we are committed to delivering high-quality automotive products.<\/p>\n

\u2705 Eligible Returns<\/h3>\n
    \n
  • Damaged, defective, or incorrect items<\/li>\n
  • Return request must be raised within 48 hours of delivery<\/strong><\/li>\n
  • Clear photos or unboxing video required as proof<\/li>\n<\/ul>\n

    \u274c Non-Returnable Items<\/h3>\n
      \n
    • Opened or used products (due to safety and usage concerns)<\/li>\n
    • Products damaged after delivery<\/li>\n
    • Minor packaging damage<\/li>\n<\/ul>\n

      \ud83d\udd01 Replacement \/ Refund<\/h3>\n
        \n
      • Once approved, we will offer:\n
          \n
        • Replacement of the product, or<\/li>\n
        • Refund to the original payment method<\/li>\n<\/ul>\n<\/li>\n
        • Refunds are processed within 5\u20137 business days<\/strong><\/li>\n<\/ul>\n

          \ud83d\udce6 Return Shipping<\/h3>\n
            \n
          • If the issue is from our side \u2192 we cover return shipping<\/strong><\/li>\n
          • Otherwise \u2192 return shipping cost will be borne by the customer<\/li>\n<\/ul>\n

            [\/vc_column_text][\/vc_column][\/vc_row]<\/p>\n<\/div>","protected":false},"excerpt":{"rendered":"

            [vc_row][vc_column][vc_column_text css=”” woodmart_inline=”no” text_larger=”no”] At JM Lubricants, we are committed to delivering high-quality automotive products. \u2705 Eligible Returns Damaged, defective,<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"footnotes":""},"class_list":["post-13","page","type-page","status-publish","hentry"],"_links":{"self":[{"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/pages\/13","targetHints":{"allow":["GET"]}}],"collection":[{"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/pages"}],"about":[{"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/types\/page"}],"author":[{"embeddable":true,"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/users\/1"}],"replies":[{"embeddable":true,"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/comments?post=13"}],"version-history":[{"count":5,"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions"}],"predecessor-version":[{"id":9890,"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/pages\/13\/revisions\/9890"}],"wp:attachment":[{"href":"https:\/\/jmlubricants.com\/index.php\/wp-json\/wp\/v2\/media?parent=13"}],"curies":[{"name":"wp","href":"https:\/\/api.w.org\/{rel}","templated":true}]}}